Accessibility

Last updated: 17 October 2026.

Our aim

We want loftinsulationcardiff.com to be usable by as many people as possible. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA.

What we have done

In building the site we have paid attention to colour contrast, keyboard navigation, visible focus, a clear heading structure, descriptive links, labelled form fields with accessible error messages, large tap targets, reduced-motion support and text alternatives for images. The cookie banner offers equally prominent choices and can be used with a keyboard.

Known limitations

The site has not yet had an independent accessibility audit, so there may be issues we have not found. Some photographs of loft work are described in general terms rather than in full detail. Fonts are loaded from Google Fonts; if they fail to load, the site falls back to your device’s standard fonts.

Tell us about a problem

If you find something difficult to use, or need information in a different format, please email hello@theinsulationcompany.co.uk or call 0800 229 4668 (Monday to Saturday, 8am to 6pm), telling us the page and the problem. We will reply within 5 working days and do our best to help and to fix it.

Ongoing work

We review the site as it grows and improve areas that fall short. This statement was prepared on 17 October 2026.