Terms of Use

Last updated: 17 October 2026.

About us

This website (loftinsulationcardiff.com) is operated by The Insulation Company UK Ltd (“we”, “us”), trading as Cardiff Insulation Company, a company registered in England and Wales with company number 16997007. Registered office: 32 Sherborne Road, Basingstoke, United Kingdom, RG21 5TQ. Contact: hello@theinsulationcompany.co.uk or 0800 229 4668.

Using this website

By using the site you agree to these terms. You may use it to find out about our services and to send us an enquiry. Please don’t misuse it — for example by sending automated or false enquiries, trying to gain unauthorised access, or interfering with how it works.

Information on the site

We aim to keep the information on this site accurate and up to date, but it is general guidance only. Technical details such as insulation depths, materials and potential savings depend on your property and are confirmed on assessment. Nothing on the site is a binding quotation or offer.

Enquiries and quotations

Sending a form asks us to review your enquiry; it is not a quotation or a contract. Any quotation we give is set out separately in writing, together with who will carry out the work and any guarantee terms, before work begins. Your rights as a consumer under the Consumer Rights Act 2015 and the Consumer Contracts Regulations (including cancellation rights where they apply) are not affected by these terms.

Intellectual property

The content, photographs, branding and design of this site belong to us or our licensors and may not be copied or reused without our permission.

Links to other websites

Where we link to other websites, we do so for information only; we are not responsible for their content.

Liability

To the extent permitted by law, we are not liable for loss arising from reliance on general information on this site. Nothing in these terms limits or excludes liability that cannot be limited by law, including for death or personal injury caused by negligence or for fraud.

Privacy and cookies

How we use personal data is explained in our privacy policy and cookie policy.

Changes and governing law

We may update these terms; the date at the top shows the current version. These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction, although if you live in Scotland or Northern Ireland you may also bring proceedings in your local courts.